Hello, no choice to take two minutes of your time to inform you about matters that are a bit dull but necessary to all come out winners and keep the rental system going.
Please do not hesitate to email us if you have any questions or concerns about this contract.
*Last updated: Dec 8, 2024. Please read these terms of use carefully before using our services.*
1. CONDITION- When trying on, you will be asked to take note of the technical data sheet and the condition of the suit. All the clothes in inventory are used and the technical sheets allow us to keep track of the condition of the rented clothes. This also allows us to judge the condition of the garment when it is returned.
« Loved clothes can last a life time!»
2. RENTAL- For maximum enjoyment at your next event, it is important that the renter be present at the meeting to try on the ski clothes.
If you can't make it to your appointment, contact us by email to reschedule or cancel your fitting. You have until 24 hours before this to do so. The $15 paid when making an appointment covers part of the stylist's salary. You will understand that if you do not show up for your meeting, this $15 is not exchangeable or refundable.
If the person cannot attend, we will do our best with the measurements you have provided to us to find a suit of the right size. As the clothes all have different size standards, it is possible that the clothes do not suit the tenant.
Once the rental has been paid for and reserved, the rental date, duration and outfit cannot be modified, canceled or refunded because it was reserved for you and was therefore not available to other customers.
3. USE- Out of concern for the environment, a reusable fabric cover and a hanger are provided for rental to protect the outfit. The tenant undertakes to take care of the rented property and to leave it in the cover when it is not being worn. If the cover and/or hanger are not returned, you will be charged the amount of $10*(cover) and/or $2*(hanger).
4. CARE- Please do not wash the garment. Cleaning is included in the rental price. We take care of everything!
5. DEPOSIT - All rentals require a security deposit of $450 per outfit (the price + taxes of the outfit and 5 business days of delay). This amount will be captured at the time of rental using a manual offline credit card transaction and signature. This capture is only valid for this transaction, no credit card information will be recorded and the paper will be destroyed upon return of the rental property. A maximum of three deposits per receipt. Deposits are made by physical credit card only and the card holder must be present during the transaction. Apple Pay cannot be used. Visa, Mastercard, American Express or Discover card only.
6. RETURN & DELAY - The concept of Ribotti Vintage is based on the rental service, a late return prevents us from preparing the item in time for the next renter.
If the item is returned after the scheduled date, a fee of $15 will be charged per item per business day late. After 6 consecutive days of delay and an attempt to contact you, the deposit will be collected. No returns or credits will be possible if you decide not to use the item you have rented.
If the return date indicated in your reservation is a Tuesday, you have until the following day to return the rental to us, free of charge.
If the credit card on file is declined, RV will be required to initiate recovery procedures, including, without limitation, legal costs incurred for such action.
7. DAMAGE/LOSS- RV reserves the right to determine if the damage does not correspond to normal rental wear and tear.
- Under no circumstances are you authorized to repair any damage caused by you yourself. We have documented all the conditions of each of our clothes. It will therefore be very easy for us to identify “repairs” not carried out by our seamstress and because the garment will be more damaged, double the initially necessary costs will be charged.
- In the event that the garment is damaged (cigarette burn, tear, broken zipper, etc.) and this accident is not listed on the technical sheet, you will be charged the cost of the repairs to be carried out: Complete zipper $60* - Zipper pocket $35* - Zipper tab $15 - Patch $15* - Tear less than 2 inches $15* more than 2 inches $25* - Dry clean $30* - ETC.
- In the case of loss of a detachable accessory from the garment (belt, hood or lining), additional costs of $40* to $130* will be charged.
- In the event of an irreparable condition, the total amount of the deposit will be collected and the property will then be the property of the tenant.
- In the event that an item of clothing is returned to us damaged, we will be obliged to repair it before putting it back in inventory. We may therefore be unable to honor a reservation. You will be contacted by email as soon as possible and we will work quickly to find you a replacement outfit. In the worst case, you will be fully refunded.
8. FEES- The deposit is collected only if the return date has passed. In the event that you are charged additional fees, another transaction will have to be carried out.
9. WARNING- Ribotti Vintage is not responsible for accidents or injuries directly or indirectly related to the use of a rented outfit.